Privacy Policy

1. We respect your privacy

Roberts Don Mac Pty Ltd respects your right to privacy and this policy sets out how we collect and treat your personal information in accordance with the Privacy Act 1988 (Cth).

“Personal information” is information we hold which is identifiable as being about you.

2. What personal information we may collect

We may collect the following types of personal information from you:

name

address

phone number

email address

information about the goods or services you have ordered

information from enquiries you have made

communications between us

credit card information

Warranty and Servicing

3. How we collect your personal information

We collect personal information from you in a variety of ways, including: when you interact with us electronically or in person; when you access our website; and when we provide our services to you.

4. Use of your personal information

We use your information to provide our service to you. We also use it to improve our service and to notify you of opportunities that we think you might be interested in.

We do not provide your information to third parties, with the exception our business partners who assist us in the provision of our services to you.

5. Disclosure of your personal information overseas

We are likely to disclose your personal information to recipients in Australia.

6. Security of your personal information

We take reasonable steps to protect your personal information. However we are not liable for any unauthorised access to this information.

7. Complaints about privacy

If you have any complaints about our privacy practices, please feel free to send in details of your complaints to sgrainger@robertsdonmac.com.au. We take complaints very seriously and will respond shortly after receiving written notice of your complaint.

8. Changes

Please be aware that we may change this Privacy Policy in the future. The revised versions will be uploaded onto our website, so please check back from time to time.

9. Website

Third party sites

Our site has links to other websites not owned or controlled by us. We are not responsible for these sites or the consequences of you going on to those sites.

 

If you wish to know what personal information Roberts Don Mac holds about you, you may contact the Company Office at 200 Argyle Street, Hobart, Tasmania, 7000.  Telephone (03) 62344322 or email sgrainger@robertsdinmac.com.au.